FAQ's
What is Pubblee?
Pubblee is a video-only platform that helps you discover and support local brands, businesses, and places through engaging videos.
How does Pubblee work?
Users can upload videos showcasing local businesses, services, and attractions. You can explore these videos, book appointments, make purchases, and pick up locally—all through the app.
What kind of content can I find on Pubblee?
You can find videos about local restaurants, boutiques, cafes, events, and more, all shared by your community.
How can I contribute to Pubblee?
You can upload videos of your favorite local spots, share your experiences, and help others discover new places in your area.
Is there a way to earn rewards on Pubblee?
Yes, you earn rewards by engaging with the platform, such as making purchases, booking appointments, or uploading videos.
How do I book an appointment or make a purchase through Pubblee?
You can book appointments and make purchases directly within the app by selecting the video or listing of the local business.
Can I see businesses near me on Pubblee?
Yes, Pubblee shows you local businesses, services, and attractions based on your location, making it easy to find what’s nearby.
How do I get my business featured on Pubblee?
Local businesses can join Pubblee by creating a profile and uploading videos showcasing their offerings.
Is Pubblee free to use?
Yes, Pubblee is free to use for exploring local content. Some businesses may charge for their services or products, which you can pay for directly through the app.
What makes Pubblee different from other local discovery platforms?
Pubblee is unique because it’s video-only, focusing on community engagement and allowing users to share authentic experiences with local businesses.
How can I get support if I have issues with the app?
You can reach out to our support team through the “Contact Us” section in the app or on our website.
How does Pubblee ensure the authenticity of the videos and businesses?
Pubblee encourages user-generated content from community members to ensure authenticity and transparency. We also have moderation processes to maintain quality.
Do you facilitate returns or refunds?
Returns or refunds are not provided.
What is your policy regarding exchanges?
We offer a 7-day exchange policy for damaged products. If you encounter any issues, please contact us for a straightforward process to facilitate the exchange of your product.
Price Match Guarantee?
Not only will we provide you with award-winning legendary service, Pubblee aims to offer you our best price with our Price Match Guarantee. Find a cheaper price advertised elsewhere? We are more than happy to price match an identical product we sell.
How can I request a price match?
Simply note the advertised price and the retailer/website where you have found it. Then contact our friendly customer service team who will confirm the price match over the email. Contact us at support@pubblee.com.au
What are the price requirements?
The price must be publicly advertised within the last 14 days. Pubblee DOES NOT price match any products displayed on auction websites (auction or buy it now prices).
How can I offer suggestions, provide feedback, or file a complaint?
If you have any suggestions, complaints, feedback, or issues, please don't hesitate to reach out to us via email support@pubblee.com.au